Focusing on need-based resource utilisation and to do more with less, while simultaneously working on continuous improvement and on-time delivery.

To anticipate, understand and meet needs of internal/external customers, ensuring high level of service delivery and customer delight keeping in mind the ‘customer comes first’ principle.

To set for ourselves clear, compelling and audacious goals. Transcending the fear of failure, criticism and ambiguity in an effort to set and achieve bigger goals.

To work together effectively and efficiently realizing organisational objectives with a sense of shared accomplishment.

To act rapidly and deliver on responsibilities while anticipating and responding to the dynamic environment.

Owning the big problems by taking responsibility for the process as well as the outcome. Solution orientation at every level, avoiding upward delegation.

To embrace each individual’s unique talents, diverse life choices and work styles. To be fair, humble, honest, transparent and ethical in conduct.